Archive for March, 2009

BT’s Martin Geddes speaking virtually on new telco business models at eComm09

Tuesday, March 24th, 2009

Unlike last year, I wasn’t able to make it to the eComm09 conference in Silicon Valley. Neither was Martin Geddes, Head of Strategy at BT Design, but he was kind enough to record and publish his keynote address:

Required listening for all telco & call centre strategists!